Refund policy
Returns and Right of Withdrawal
You can change your mind and return your order within 14 days of receiving it. To start a return, please let us know via our online withdrawal form.
Once you notify us, we will send you a prepaid return shipping label within 2-3 working days. We will use the same delivery method you chose for your original order (parcel machine or courier).
Refunds and Fees
To be eligible for a refund, returned items must be new, unworn, and in their original condition.
Once we receive and check your return, we will issue your refund. Please note that a fixed Return Fee will be deducted from your refund to cover the cost of the return shipping:
€5.00 for returns from Latvia, Lithuania, and Estonia.
€10.00 for returns from the rest of the European Union (EU).
We will process the refund using the same payment method you used for the purchase.